Access to justice

Latest update: 06 February 2024

The proportion of adults who are confident that the Scottish Criminal Justice System, as a whole, makes sure everyone has access to the justice system if they need it. Find out more about this indicator.

The proportion of adults who were confident that the Scottish Justice System makes sure everyone has access to the Justice System if they need it was 74% in 2021/22, unchanged since 2019/20 (75%) and increased since 2008/09 (70%). 

Data Breakdowns

This indicator can be broken down by age, gender, disability, Scottish Index of Multiple Deprivation, and urban/rural location in the drop down menus below the charts. 

For victim status, no difference was found by victim/non-victim of SCJS crime in the confidence that the Scottish Justice System makes sure everyone has access to the Justice System if they need it in 2021/22.This breakdown can be viewed on the Equality Evidence Finder.

Performance Maintaining

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Confidence that the Scottish Justice System makes sure everyone has access to the Justice System if they need it was highest for 45-59 year olds (72%).

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Confidence that the Scottish Justice System makes sure everyone has access to the Justice System if they need it was higher for males (76%) than females (72%).

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Confidence that the Scottish Justice System makes sure everyone has access to the Justice System if they need it was lower for adults who had a disability than for those who did not have a disability (71% compared to 75%).

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Confidence that the Scottish Justice System makes sure everyone has access to the Justice System if they need it did not vary by deprivation.

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Confidence that the Scottish Justice System makes sure everyone has access to the Justice System if they need it did not vary by urban/rural location in 2021/22.

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Influence over local decisions

Percentage of people who agree with the statement "I can influence decisions affecting my local area". Find out more about this indicator.

In 2019, 17.8% of people agreed that they can influence decisions affecting their local area, down from 20.1% in 2018. This is a decrease of 2.3 percentage points since last year, and is the lowest level since first measured in 2007.

Data breakdowns

This indicator can be broken down by age, ethnicity, gender, disability, Scottish Index of Multiple Deprivation and urban/rural classification. These breakdowns can be viewed in the drop down menus below or on the Equality Evidence Finder.

Important information

Data for this indicator is available for 2020. However, please note that the 2020 results are not directly comparable to results for previous years, which is why the indicator shows "performance to be confirmed". Data for 2020, and further information can be viewed here.

Performance to be confirmed

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This breakdown is for people who answered "Yes" or "No" to having a "Limiting long term physical or mental health condition"

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Quality of public services

Percentage of respondents who are fairly or very satisfied with the quality of local services (local health services, local schools and public transport). Find out more about this indicator.

The percentage of adults satisfied with local health services, local schools and public transport in 2019 was 52.6%, down from the level in 2007 of 57.1% (the first year these data were collected). Levels of satisfaction have decreased from a peak of 66.0% in 2011, but have remained stable in the last two years.

Data breakdowns

This indicator can be broken down by age, gender, ethnicity, disability, Scottish Index of Multiple Deprivation and urban/rural classification. These can be viewed as charts in the drop down menus below and on the Equality Evidence Finder.

Important information

Data for this indicator is available for 2020. However, please note that the 2020 results are not directly comparable to results for previous years, which is why the indicator shows "performance to be confirmed". Data for 2020, and further information can be viewed here.

Performance to be confirmed

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Trust in public organisations

Latest update: January 2024

The 2020 Scottish Household Survey asked adult respondents to what extent they trust seven Scottish public institutions.

All of the institutions included in the question were trusted by the majority of respondents.

Although we cannot use the 2020 data to create the baseline for the NPF indicator, the SHS findings are presented here for information.

Respondents were most likely to say that they trusted the Health System: 93% of adults trusted it while just 6% distrusted it.

In 2020, 74% of adults said that they trusted the Scottish Government, while 21% said that they distrusted it.

Respondents were least likely to say that they trusted the Civil Service (67%) or Local Government (67%).

Important information

Care must be taken when making comparisons between institutions because the percentage of adults saying they don’t know or are not sure if they trust each institution varies widely. For example, 21% of respondents said that they didn’t know whether or not they trusted the Civil Service, compared with only 1% of adults for the Health System.

This indicator is in development which means we do not yet have all data to report for this indicator.

We will publish data on this indicator as soon as it becomes available.

Performance to be confirmed

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